|Process Mapping and Process Flow Charting are techniques that
can be employed to not only provide a visual representation of a procedure but
also have the potential to identify significant savings in the way in which the
process is organised and performed. This is particularly so when aligned
with Process Cost Modelling.
Organisations are full of processes, not only manufacturing
processes but processes for purchasing, warehousing, handling orders etc. These
processes can involve moving and manipulating data and information (service
industries) as much as material (manufacturing industries).
can also involve various departments and specialists in completing tasks and
activities, making decisions, filling out forms, filing and retrieving
information. The processes can also involve complex parallel and serial
activities interconnected and dependant on tasks being completed satisfactorily.
Very often these processes have evolved as the organisation has grown, sometimes
keeping pace, sometimes overwhelmed by the sheer size of the organisational
growth. To solve growth problems - such as maintaining the throughput, quick fix
solutions may be used e.g. increasing the labour resource rather than improving
or overhauling the process. Sometimes this can just make the situation worse.
(If it takes one man one day to dig a hole - then one hundred men can dig the
hole in one hundredth of the time - Oh I wish!).
Swimlane or Cross
Value Stream Map